Appreciating the Importance of Small Businesses.

As we celebrate National Small Business Month, we wanted to highlight the importance of small businesses. Small businesses are the heart and soul of each of their communities. Not only that, but they also elevate the economy by fostering innovation, generating jobs, boosting tourism, working with charities, and enabling revenue to circulate within their local communities.

We thank all our small businesses for their contributions to their communities. Check out a few resources we’ve pulled together to help you and your business!

Resources for Small Businesses:

Of course, one of the best ways for a small business to market is by taking advantage of social media platforms:

  • Know your customers and the sort of audience you’ll have.
  • Work out what platforms you need and the audience you want to reach.
  • Have a goal in mind for your social media and build a strategy.
  • Decide what sort of content you want to create on these platforms.
  • Use tools and resources to schedule and automate your posting.
  • Engage with your audience. Interact with comments and make content that encourages more engagement.
  • Collab with creators and other small businesses.
  • Have fun with it! Make your social media content exciting.

The top social media platforms for small businesses include: Facebook, Instagram, LinkedIn, TikTok, YouTube, Pinterest, and X. That being said, don’t think that you need to post on all platforms. Pick one, two, or three that work best for your target audience and then master those platforms. Quality is better than quantity.

At the end of the day, small businesses make our communities flourish by paying local taxes and employing local people, who then again reinvest in our community. It’s important to offer them your support!


Using AI as a Tool.

The Age of AI can be daunting, especially when you are running a small business. However, it doesn’t have to be. In fact, these programs can help simplify the workflow of a small business!

While we will not recommend AI as a creative tool, it can be used for organizing and problem-solving. Whether it’s marketing data, sales tracking, or handling daily emails, AI helps small businesses organize and use the information that drives success. Using AI as a tool like this can help streamline repetitive tasks and relieve the stress of disorganization. This can enable greater productivity and focus on more important tasks within a business. With more focus and less busy-work, businesses can have more leeway to succeed.

Some marketing-related AI tools to keep in mind:

  • Grammarly: Writing assistance—Checking grammar, editing, and writing.
  • Otter.ai: 3rd-party meeting transcriber—if you’re not already paying your email service provider for the ability to transcribe meetings.
  • ChatGPT: Writing, brainstorming, troubleshooting assistance, coding (Not meant to be used with personally identifiable information).
  • Claude: Writing, brainstorming, troubleshooting assistance, and coding.
  • Gemini: (Google AI) Ecosystem integration (aka. Docs, Slides, Sheets, etc) and writing, brainstorming, etc.
  • Loom AI: Making quick videos and editing.
  • Zapier AI: Custom Workflows—A connected AI platform.

Feeling overwhelmed in this new digital age? We can offer our advice and expertise.

Give us a call: 573-221-3635… or send us an email at info@poolecommunications.com.

© 2026 Poole Communications

more insights.

Male looking looking at colors and text on a computer.

Clean Up Your Brand.

An established business knows its brand. However, they may not always be consistent or think to clean up their brand regularly. Branding is your identity, and typically, it consists of logos, business colors, fonts, mission/purpose, values, culture, and voice. As companies evolve, they sometimes struggle with keeping their branding updated across various platforms. Cleaning up your brand doesn’t necessarily mean a full overhaul. It’s best to ask, “What is my target audience and what should our brand represent?“ When there are misalignments, it’s time to step back and make some updates. Maintaining brand equity—how your company is perceived and valued—is key to your relevance and profitability. Slowly shifting and updating your branding as needed can help your company align more smoothly with its brand. Consistency across online platforms (social media and websites) is a great place to start. Go to your website or socials, then check for outdated pages, old profiles, old messaging, or missing links, and clean them out. Use your old messaging as a blueprint and make it new, refreshed, and accurate. Tighten up your branding and create an up-to-date company style guide. Ensure it contains correct fonts, your brand colors, and how to use your company’s logo. Be

Read more >

The Evolution of Email.

Like the internet, email has evolved with advancing technology. Every day, email is changing. So, how you approach writing emails and sending newsletters needs to adapt as well. From AI summaries to spam and phishing issues, today’s email inboxes are totally different than they have been in the past.

Read more >

Making the Web Accessible.

ADA compliance is about making it more accessible to everyone. The Americans with Disabilities Act (ADA) seeks to ensure that people with disabilities have the same rights and opportunities as everyone else. When it comes to your website, ADA compliance means creating opportunities by making your website more accessible.

Read more >